Privacy & Confidentiality Policy

1. Client Confidentiality Guarantee

At Falcon Eye Detective Agency, confidentiality is the cornerstone of our operations. Any information, case background, documents, personal identity, or correspondence shared with us is protected under Non-Disclosure Agreements (NDAs) and strict internal information security protocols.

2. Information We Collect

When you submit an enquiry through our website or direct communication channels, we collect:

• Contact details (Full Name, Phone number, Email address, Location)
• Case description and investigation parameters
• Technical logs (IP address, submission timestamp) for anti-fraud and security verification

3. Use of Information

All data collected is used solely for the purpose of assessing your investigation requirements, communicating preliminary scope, and conducting assigned field investigations. We never sell, rent, or lease client information to any third party.

4. Data Storage & Evidence Destruction

Investigation evidence, reports, and communication records are stored in encrypted environments. Upon conclusion of an investigation and client delivery, all intermediate working notes and temporary surveillance records are securely sanitized in accordance with our retention policy.

5. Contact Information

For questions regarding our privacy protocols, contact our chief compliance officer at info@falconeyedetective.com or call +91 87965 69217.